Kiara Cleland

Head of Content · Profile · London

Kiara Cleland

Leads owned content, setting the strategy for turning experts' insights into long- and short-form content people actually read.

Updated 25 Aug 2026

Background

Kiara is Head of Content at Profile, where her main focus is turning clients' expertise and industry insights into content people actually want to read, primarily through newsletters, blogs and LinkedIn.

Her approach starts with understanding the client. How they think, what they believe, what they want to say and exactly how they want to say it. Getting the tone of voice right is step one. Everything else follows.

She currently writes about the trends, issues and opportunities in the owned content space, and is passionate about building the right audiences for executives by leading the Profile team to craft on-trend, incisive thought leadership that cuts through the noise.

Currently writing about

Newsletter strategyEditorial voiceTurning insight into content

Newsletters

Latest · Issue 1 · 19 Aug 2026

Thought leaders can learn a lot from influencers

Most CEOs don't want to be influencers. They should still think like one – here's why.

"I don't want to be an influencer."

I've heard this from more clients than you might think. Fair enough, and that's not what thought leadership is about. But there is something influencers understand better than anyone: how to build a community based on trust.

That's the point most CEOs miss.

Posting on social media platforms like LinkedIn and X won't make you an influencer. It might build a small following, but that's unlikely to translate into anything beyond that specific platform.

Say what you like about influencers, but people keep coming back to hear what they have to say. Most importantly, people trust them, which is exactly what CEOs want to earn as thought leaders. So, how do they do it?

It starts with a point of view. Before you start building your profile, you need to build your perspective. A thought leadership campaign based on generic advice won't cut through the noise on platforms like LinkedIn.

An opinion only you can share, backed by hard-earned expertise, builds credibility. That's how you get people to pay attention, but credibility alone won't keep them coming back.

Connection will. And people don't connect with polished brands, they connect with other people.

So let your personality show. When you write a post or newsletter, don't only stick to the cold, hard facts and figures. Talk about your failures just as much as your successes. Let people in on the thinking behind the decisions they see. Share the lessons you've learned along the way.

These are the insights audiences really want to hear. How you built those or overcame that. Why you didn't give up when the odds were overwhelmingly stacked against you - and how they can do the same.

I get it, you don't want to be an influencer. You shouldn't try to be, but you should start thinking like one.

That extends beyond the content of your thought leadership campaign to the day-to-day mechanics. Be consistent. If you start a newsletter, don't let it fizzle out after a few months. If you post on LinkedIn, do so on the same day and at the same time each week.

Genuine, high-quality, regular insights shared once a week beat generic, sloppy posts shared every day.

Finally, don't post and ghost. That's where influencers truly shine: they show up consistently in the conversations happening around their content and turn followers into communities.

That's one of the most important lessons CEOs can learn. Followers aren't clicks on a screen. They're real people with whom you can, and should, build lasting connections.

That's what makes thought leadership so powerful. It's about understanding why people choose to listen, and how to keep them coming back. Social media is just another tool, and like any tool, you can use it to build something real.

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Media reaction

On AI slop

As the volume of AI-generated content on websites and social platforms expands, readers have wised up and stopped reading. With LinkedIn and Substack both now offering slop-detection features, it's more important than ever that thought leaders write in their voice, and not a machine's.

Kiara Cleland · Head of Content, Profile

Published 6 Aug 2026 · Available for comment

Affiliations & recognition
  • MembershipsSociety of Young Publishers
  • EducationUniversity of the Witwatersrand, Johannesburg

Most asked

Who is Kiara Cleland?
Kiara Cleland is Head of Content at Profile, the world's leading thought leadership agency. She has built the online presence of high-profile experts and HNWIs across healthcare, sustainability, agriculture, and technology, distilling industry expertise into impactful content that supports their thought leadership campaigns.
What makes a newsletter people actually open?
People open newsletters because they're valuable. A clear voice and genuine point of view, backed by real experiences and insights only you can share, mean people always gain something from your newsletter. This, and the sense that there's a real person with something worth saying behind it, keeps readers coming back.
How do you turn a client's expertise into a newsletter?
It starts with a conversation to get a clear idea of who the client is, how they sound, what they're interested in and what they actually want to say. From there, the job is translating their expertise into digestible, relevant content that lands with readers and makes the newsletter worth their time.
How much of your work is reactive?
The best thought leadership is proactive, with room to be reactive. We build a long-term content strategy so that when a news moment hits, we can rework an issue to react while the moment is still hot. around a leader's expertise and adapt it to industry activity. That's how you build trust and authority, by having a point of view at the right moment.
Why do you argue most B2B firms get editorial voice wrong?
Most B2B brands equate sounding professional with sounding credible. But safe, generic messaging won't help you stand out. The strongest brands aren't afraid to stand behind a clear point of view and an authentic human voice. That's how you build trust, earn attention and make people remember you.

Contact for media

Reach Kiara directly for comment, background or an interview, on deadline or ahead of one.

Straight to the Profile press team.