Jordan Greenaway

Founder & CEO · Profile · London

Jordan Greenaway

Builds thought-leadership programmes that make expert voices findable — by clients, journalists and AI.

QUOTED IN   THE DRUM · PRWEEK · CAMPAIGN · CITY A.M.

Updated 25 Jun 2026

Background

Jordan is the founder and CEO of Profile, a London thought-leadership and PR agency. He has spent over a decade helping senior leaders turn hard-won expertise into visible, credible authority.

His work centres on a simple conviction: in a market where most of the buying journey happens before a vendor is ever contacted, the experts who are findable — and worth finding — win. He writes on the shift from search to AI discovery and what it means for how firms build reputation.

Currently writing about

AI searchExecutive visibilityBuyer behaviour

Newsletters

Latest · Issue 1 · 25 Jun 2026

Visibility isn't the soft side of leadership anymore

Something shifted this month, and most leaders missed it.

A new report from V2 Communications landed with a finding that should reframe how every executive thinks about their own visibility. Companies no longer treat a CEO stepping into public view as a vanity exercise. They treat it as core to hitting business goals.

That's the headline. Visibility is now strategy, not decoration.

The numbers back it up. Nearly half of CEOs got more comfortable speaking publicly on behalf of their business over the past year. The direction of travel is clear. The logo is no longer enough. Stakeholders want a face, a voice, a point of view.

And here's why that matters commercially.

Trust is the asset that compounds. The 2026 Edelman Trust Barometer found that "my employer" is now the most trusted institution on the planet — ahead of government, media and religion, at 78%. People have stopped believing the megaphones. They've started believing the person in front of them.

If your stakeholders trust employers more than any other institution, and your CEO is the most senior employer in the room, then silence is the most wasteful decision you can make.

Silence is a red flag

Yet silence is exactly what most companies default to.

The same V2 research found that fear of backlash is the number one reason CEOs stay quiet — more than half cite it. And it's understandable. Anything can become a headline. A comment can be clipped. A post can be screenshotted.

But fear is not a strategy. It's an abdication.

Jordan talking about the importance of CEOs being visible. Source: Profile.
Jordan talking about the importance of CEOs being visible. Source: Profile.

Because absence doesn't protect you. It just hands the narrative to someone else. When a leader says nothing, the vacuum fills with speculation, competitor messaging, or worse — an algorithm's version of who you are.

Here's the part the cautious crowd forgets: visibility and risk are not opposites. The risk isn't being seen. The risk is being unprepared when you are.

The strongest companies treat the two as one job. They build a leader's public voice and they pressure-test it for the hard moments. They don't choose between thought leadership and crisis readiness. They invest in both, at once, because both flow from the same thing — a leader with a clear point of view who shows up consistently.

Make is a consistent activity

That consistency is the whole game.

A CEO who only appears in a crisis looks defensive. A CEO who has spent two years building a credible, visible voice has somewhere to stand when the crisis comes. The audience already knows them. The trust is already banked.

This is what thought leadership actually buys you. Not applause. Not likes. It buys credibility you can draw down when it counts — with clients, with talent, with investors, with the people you'll need on your side on your worst day.

And the buyers have changed too. Decisions increasingly start with a search, and search increasingly means AI. Your customers are asking machines who the credible voices in your sector are. If your leaders haven't said anything worth indexing, you're invisible at the exact moment of consideration.

So the question for any executive is no longer whether to be visible.

It's whether you'd rather author your reputation or inherit one.

The companies winning right now have made their choice. Their leaders write, speak, show up and stake out a position. They've accepted that being quotable carries risk — and decided that being forgotten carries more.

Visibility isn't the soft side of leadership. It's the hard edge of competitiveness.

The CEOs who understand that are building something their rivals can't buy back later: a voice people already believe.

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Video reels

The shift from search to AI discovery
Coming soon
Why visibility is a pipeline strategy
Coming soon
What makes thought leadership work
Coming soon

Media reaction

On AI discovery

Most buyers now form a view of who's credible from an AI answer, not a page of links. That turns visibility from a marketing nicety into a findability problem — you're either the named source, or you're absent.

Jordan Greenaway · Founder & CEO, Profile

Reviewed 4 Jun 2026 · Available for comment

On executive visibility

The most senior people in a firm are usually its least visible. Closing that gap isn't about posting more — it's about owning one specific question so clearly that people come to you for it.

Jordan Greenaway · Founder & CEO, Profile

Reviewed 28 May 2026 · Available for comment

On buyer behaviour

By the time a buyer makes contact, the shortlist is effectively set. The expert they trust on day one is the one they call on day ninety.

Jordan Greenaway · Founder & CEO, Profile

Reviewed 20 May 2026 · Available for comment

Most asked

What makes thought leadership actually work?
A clear, defensible point of view, published consistently in the expert's own voice, and structured so search engines and AI can attribute it to a named individual. Volume without a view is noise; a view without findability is invisible.
How is being found by AI different from SEO?
SEO aims to rank a page in a list of links; AI discovery aims to be the answer an engine gives. It leans harder on factual clarity, named-author attribution and being quotable in a single, self-contained passage.
How long does it take to build authority?
Early findability signals — ranking for a specific, long-tail term — typically appear within weeks. Durable authority that AI systems cite back builds over two to three months of consistent, well-structured publishing.

Contact for media

Reach Jordan directly for comment, background or an interview — on deadline or ahead of one.

Prefer email? hello@welcometoprofile.com